Frequently Asked Questions
Got Questions?
Are you a direct manufacturer of windows and doors?
Yes, we are a direct manufacturer of custom windows and doors with over 15+ years of experience. We have a production facility of approximately 40,000 square meters and a modern showroom and office area spread over 3000 square meters.
Where are you now?
We are located at HANSE, No.5, Jihua 3rd Road, Chancheng District, Foshan, Guangdong, China.
How do I get a consultation?
You can contact us anytime for a free consultation by clicking on the form,or send an email to hansegroup08@gmail.com. Our professional staff will make sure that all your questions are answered.
Why should I choose to buy windows or doors from HANSE?
We have listed some of the many reasons to choose us.
1.We guarantee to offer more competitive prices than our competitors.
2.Comprehensive supplier of window and door products and our team is ready to help you with your window and door needs.
3.Widest selection of window and door styles and colors.
4.Free professional custom design and quote service.
5.We has passed various test certificates in the industry to certify the high quality window and door products.
6.Responds quickly to your order and delivers the product to the location you specify as fast as possible.
7.Complete installation guide, easy to install, help customers to install the product independently and save labor cost.
8.We are committed to providing hassle-free customer service.
1.We guarantee to offer more competitive prices than our competitors.
2.Comprehensive supplier of window and door products and our team is ready to help you with your window and door needs.
3.Widest selection of window and door styles and colors.
4.Free professional custom design and quote service.
5.We has passed various test certificates in the industry to certify the high quality window and door products.
6.Responds quickly to your order and delivers the product to the location you specify as fast as possible.
7.Complete installation guide, easy to install, help customers to install the product independently and save labor cost.
8.We are committed to providing hassle-free customer service.
What sizes of windows or doors do you offer?
All of our windows or doors can be customized to your specific needs so that you can find the perfect size.
Can I customize my windows or doors?
We offer a variety of styles, colors, features and designs to meet all your architectural and design needs.
How much do new windows or doors cost?
We price on a per square meter basis and since we are a custom manufacturer, our customizable options do affect the cost. Please provide us with the size and configuration required and we will work with you on budget pricing.
Do you have any discounts?
Please keep an eye on our website for various official discounts.
How long do I have to wait to receive my new windows or doors?
Our average delivery time is 25 days. However, this must be determined on a project-by-project basis and may take longer if the project is too large. A sales consultant can best answer this question when making a quote.
Once I receive my windows or doors, how do I install them?
Simply follow the detailed installation videos and instructions provided by us for easy installation and save on installation labor costs. HANSE tries to make the installation process easy.
What should I do if I have problems with my new windows or doors?
HANSE offers a complete and comprehensive limited 10 years warranty and hardware and moving parts for 3-5 years warranty. You can just give us a call. We’ll give you the solutions without any questions or troubles.
What payment methods do you offer?
You can use credit / debit card, PayPal or T/T.
Can I become your distributor or contractor?
That’s great, if you are interested in becoming a HANSE dealer or contractor, please email hansegroup08@gmail.com
What industry standards do your products meet?
Our products have received many international certifications, including Energy Star, CE certification, SGS certification, ISO certification, AAMA, IAS, as well as certification to the highest standards in the United States and Australia.
Do You Have Any Questions?
HANSE is committed to providing high-quality windows and doors at affordable prices.
With worry-free, personalized service and leading technology, we hope to be your supplier for your window and door projects.